Shipping
Yes, we deliver outside of India. Subject to fulfillment of basic requirement(i.e)Document for export/Import shipment & confirmation of pending any relevant duties/taxes at subject country.
In the case of Online Order, two attempts will be made and failure to which, the product will return to its origin until further instructions are given by the customer. In the case of a Cash on Delivery Order, the courier company usually calls the customer to check their availability. Should the customer not be present when our courier attempts to deliver your parcel, three more attempts are made automatically. Further to this, the parcel is re-dispatched only after taking appropriate instructions from the customer.
If you notice that your parcel is damaged or tampered with, you should refuse to accept it and return it to the courier personnel with all of the original packaging material. You need to get in touch with the customer support and intimate the action immediately.
Each order is shipped only to a single address. If you wish to ship products to different addresses, you will be required to place multiple orders
You can track your order status by referring to our logistic partner website. A mail with confirmation of the tracking number will be sent immediately after receiving the order.
Depending upon the location, it takes a minimum of 3 days and a maximum of five days for the delivery of a product. Please provide the complete and accurate shipping address including pin code and a mobile number to help us deliver your order faster.
If a wrong shipment has been delivered to you, please contact our customer care within 48 hours of receiving the delivery. Please refer to our “Cancellation/Refund/Return” section for more details.
Tarini operates between 10 am to 6 pm (Monday to Saturday). You can get in touch with the Customer Support team between this time at 0120-4114444 or email us at help@tarinionline.com.
Cancellation, Return & Refund
If a product goes out of stock while adding it to your shopping cart, you will be informed immediately and the merchandise will not get added to the shopping cart.
Yes, there’s a limit of a maximum of 50 items at one time. When the ordered quantities are large, we may verify with you via email/telephone in order to confirm that you indeed ordered the items.
No, order once placed cannot be cancelled
You can change the shipping address before your order is billed or shipped. This could be done by contacting our customer support with your order details.
Sorry we will not be able to return a product unless we have sent you a wrong item.
Yes, only if it's a mistake from us by sending you the wrong or damaged product. Please refer to ‘Returns & Exchange Policy’.
Payment Related
For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks. We provide the option to pay using PayU as are our third-party payment gateway.
And cash on delivery COD option through our logistic partner.Available in national capital region
CAN OPT FOR NEFT TRANSFER/ CASH DEPOSIT,IF YOUR CITY IS NOT IN NCR.
NEFT TRANSFER/ CASH DEPOSIT -For all the other region/cities, please find below complete Bank account details-:
Tarini Online Indian Overseas Bank,
Prakashdeep Building,
7 Tolstoy Marg,
New Delhi-110 001
Account Name: Mariko Tarini Pvt. Ltd.
Account No. 053102000004528
IFSC Code: IOBA0000531
Request all patrons to e.mail cash deposit/bank receipt at sales@tarinionline.com.
IF NEFT TRANSFER - Please mention order id while transferring the funds in 'Remark' section.
Acknowledgement mail with dispatch details of shipment shall be duly notified within a day.
We do not collect or store your credit card (Debit care) information. If you suspect any such thing, then please report this immediately to the concerned bank.
Merchandise
We sell home linen, clothing, and home accessories.
Registration Related
No, it is not mandatory to register to shop at Tarinionline.com. However, registering is an opportunity for you to join the Tarini family and avail exciting discounts and offers.
No, registration is free of cost.
No, we will be waiting for you to get back.
Absolutely! Please go through our Privacy Policy.
Just click on the link “Forget Password” on the sign in page.
Oh yes! Please click on “My Account” link.
We will miss you if you leave us but we shall wait to hear from you. Please click on “Unsubscribe” link on “My Accounts” page.